Have questions? We're here to help. Watch our helpful instructional videos and read our FAQ below.
Love working out with a particular Y Wellness 24/7 instructor...or a few? It's easy to follow your favorites and access their classes anytime!
Loved it so much and want to retake a class? Find out how in this step-by-step video.
Just getting started with fitness and want to access Y Wellness My Way classes? It's easy! Ashlea guides you through the steps in this instructional video.
It's easy to 'favorite' a class in the on-demand library. Keep all your favorites in your 'favorite list' and access them anytime, anywhere.
Y Wellness 24/7 is provided as a free benefit of your membership. You should not be requested to enter payment information. Please contact firstname.lastname@example.org to correct this.
This could be due to your browser settings. Adjust the settings on your phone to allow Safari (iPhone) or your current browser access to the camera and microphone.
There are a few ways to connect to your TV from a mobile device. You can use a wired connection (more information here). Or depending on your device, you can also stream classes directly to a smart TV.
Due to the variety of devices and operating systems, we recommend consulting the help documents or website associated with your specific mobile device and/or smart TV.
Once your account is created, you get access to our entire library of on-demand health and wellness classes as well as daily live classes.
Y Wellness 24/7 and the broader BurnAlong platform is included with your YMCA membership, giving you unlimited access.
Absolutely! Both our live and on-demand classes have no limits to the number of people who can take them at the same time.